This Policy does not apply to information collected by third party websites linked to or otherwise accessible by Appentra. Information collected or received by third party services is subject to their own privacy policies.
1. Responsible for Data Processing
Appentra Solutions SL (hereinafter “Appentra” or “us”), as the Data Controller, domiciled at Campus de Elviña, s / n. CP 15071, of A Coruña, undertakes to comply with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD) and with REGULATION (EU) 2016 / 679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD). All communications related to the processing of your personal data should be addressed to our Data Protection Officer at email@example.com.
2. Personal Information We Collect About You And How We Use It
2.1 What information do we collect and store?
Web forms. If you complete any web form (Contact and Careers, Newsletter), we collect the personal data that you have indicated in the forms and that you have sent us, including your name and email address. The fields of the form that must be filled out are indicated. These personal data are used to process your request and to contact you for further communication. Registration: for the free 15-day trial of Parallelware Trainer, you must have an account with us. When registering, you share your first name, last name and email address with us.
To register by email, create a password (rest assured that your password is encrypted and stored securely).
All the aforementioned information (name, email address, password, personal information of third parties) constitutes your account information.
To purchase our services, you must provide billing and payment information. The billing information and payment details you provide are collected by us.
3. For what purposes do we use the information we collect?
- When you visit our services:
The information we collect is used solely for the purpose of operating and improving our Services as well as for statistical purposes. The legal basis for this treatment is the legitimate interest of Appentra to improve its services, while those sub-purposes related to statistical purposes or to offer non-essential services, the legal basis will be the express consent of the user.
- When I subscribe to an Appentra email newsletter
The purpose is focused on managing the electronic newsletter of which you have subscribed as well as keeping you informed of any commercial communications in general about the services and products and the news, offers or promotions offered by Appentra. The legal basis for this treatment is your express consent to receive such communications.
- When you register for our services:
The purpose of this treatment is to provide and manage any user accounts and the services we provide, compliance with the conditions for the provision of our services and other legal communications. The legal basis for this treatment is the pre-contractual or contractual relationship.
- Who do we communicate this information to?
We process your personal data confidentiality in accordance with applicable law. Unless otherwise stated, your personal data will not be provided to third parties. In particular, we will disclose certain data in the following cases:
- Our service providers under contracts to provide services in favor of Appentra. Access to data by our providers will be made solely to fulfill the purposes of Appentra and under our instructions.
- Third parties that we are obliged to do so under the applicable laws or by order of the competent authorities.
We only select third parties with a strong commitment to privacy and security standards. Where appropriate, we enter into confidentiality and data processing agreements with them.
4. Data retention
We will retain the personal data that you have provided to us through registration and collected during the course of the Services until the termination of the agreement with us and the deactivation of your Account (either by you or by us). Once said personal data is no longer used for the aforementioned purposes, it will be kept blocked for a period of 6 years, for legal or administrative reasons, such as defending our responsibility and complying with mandatory legal obligations, subject to the applicable law. Bear in mind that we will keep your data in an anonymous and aggregated format for an unlimited time.
5. Commercial communications
By checking the appropriate box, you agree to receive commercial communications from us regarding our services. If you do not wish to receive commercial information later, you can choose not to receive it by sending a notification to firstname.lastname@example.org.
6. International transfers
We use third-party technological services to provide the Services, who may process your data in the course of providing their services. These providers may be in jurisdictions that generally do not provide adequate guarantees in relation to the processing of personal data. However, we have entered into contracts with these providers that do include such safeguards, including the European Commission model clauses. For more information, contact email@example.com
7. Security measures
We implement security measures and personal data protection schemes as required by law to maintain the confidentiality and integrity of your data and protection against unauthorized access, modification or destruction.
8. Exercise of rights
We inform you that you can exercise your rights of access, rectification, cancellation, opposition, portability, limitation and withdraw consent at any time when the data processing is based on consent, requesting it in writing through any of the following means, Attaching in all cases a copy of the document that proves your identity and specifying the rights you wish to exercise, directly to the registered office of Appentra, indicated above, or through the following email: firstname.lastname@example.org. In addition, you have the right to file a complaint with the competent authority, in this case, the Spanish Agency for Data Protection (Spanish Agency for Data Protection, C /. Jorge Juan, 6, 28001 Madrid, Spain.
Latest update: Oct 2020